Do you have any questions?
Yes, estimates are complimentary. We will visually assess your vehicle addressing all visible and hidden damages, and provide you with a preliminary estimate for your non-insurance repair work.
Yes, we recommend an appointment as we’re frequently engaged with assisting other clients. Evaluating your vehicle usually requires around half an hour, contingent on the severity of damage.
While we understand the convenience of receiving an estimate over the phone or via email, it’s important for us to accurately assess the condition of your vehicle in person. This allows us to provide a detailed and precise estimate by inspecting all visible and hidden damages.
There are several reasons why our quote might differ from another you received. Firstly, the scope of work can vary; we ensure that our quote covers all necessary repairs, including addressing any hidden damages that might not be immediately visible. Our team is experienced in identifying and fixing these issues, which can affect the overall cost. Secondly, the quality of materials and parts we use may differ, as we prioritize using high-quality products to ensure a lasting repair. Lastly, our quote includes the expertise and workmanship of our skilled technicians, which is crucial for restoring your vehicle to its pre-accident condition. We are committed to transparency and are happy to discuss any part of our quote with you to ensure you understand the value you are receiving.
You have the right to choose any auto body shop you prefer for your vehicle repairs, even if your insurance provider suggests specific shops. We work with all insurance companies and are here to ensure your car is restored to its pre-accident condition with quality and care.
An auto body repair deductible is the amount you agree to pay out of pocket before your insurance coverage kicks in to cover the rest of the repair costs. When you file a claim for vehicle damage, your insurance policy will outline the deductible amount you are responsible for. For example, if your deductible is $500 and the repair costs total $2,000, you would pay the first $500, and your insurance would cover the remaining $1,500. Understanding your deductible is important, as it can affect your out-of-pocket expenses when having your vehicle repaired.
Insurance payments will be applied directly to the vehicle’s repair costs. If you receive a check, please bring it when you collect your vehicle after the repairs are completed.
When it comes to auto body repairs, understanding the types of parts used in your vehicle is crucial. OEM (Original Equipment Manufacturer) parts are made by the car’s manufacturer and are identical to the parts originally used in your vehicle. They often ensure the best fit and performance but can be more costly.
Aftermarket parts, on the other hand, are made by other companies and can vary in quality and price. While they are generally more affordable, it’s important to ensure they meet quality standards to maintain your vehicle’s safety and performance.
Used parts are salvaged from other vehicles and can be a cost-effective option. However, their condition can vary, and they may not always be the best choice for critical components.
Regarding insurance, your policy may specify the type of parts covered. Some insurance companies might prefer aftermarket or used parts to keep costs down. However, you often have the right to request OEM parts, though this might affect your out-of-pocket expenses. It’s essential to review your policy details and discuss options with your insurance provider to make an informed decision.
If you are using insurance, reach out to your designated adjuster to discuss the details of your rental coverage and any daily restrictions. Arrange a rental reservation to coincide with your drop-off date.
Absolutely, please let us know your specific needs, and we will work with you to incorporate these tasks into the repair schedule.
Yes, you can read it here.