Accident Advice

Safety First:  Minor accidents with no serious injuries should be moved to the side of the road and out of the way of oncoming traffic. Move your vehicle to a safe place, then stop and identify yourself to the other driver. (Some state or local statutes may require the vehicle be left as is.) If it can’t be moved, turn on the hazard lights. Seek medical help if either party requires it, and notify the police.

Exchange Information:  Get the name, address, phone number, insurance company, policy number, driver license number, and license plate number for the driver and the owner of each vehicle. Also, list any passengers and witnesses. Most importantly, be polite, and don't tell the other drivers or the police that the accident was your fault, avoid any extensive discussions at the scene about who is responsible for damage.

Photograph and Document The Scene:  Write a complete description of the accident, include weather conditions, and estimated speeds. Take photographs if a camera is available. Keep in mind that you want your photos to show the overall context of the accident so that you can make your case to a claims adjuster.

Call A Repair Facility:  Have the vehicle towed or driven to a collision repair facility of your choice.

File An Accident Report:  Drivers should file a vehicle accident report with the local police. A police report often helps insurance companies speed up the claims process.

File An Insurance Claim:  Call your insurance company as soon as possible.